We love to hear from our customers about their experiences with us. The best way for us to improve our customer service is to know if our customers feel we did a good job, or if they feel we need to improve on any aspect. We will always try to address any customer complaints or issues that may have come up during their order and do the best job we can to correct any issues. We also just love to hear when our customers are happy! At OriginalWheels.com we strive to offer the best customer service we possibly can, and here is a place for our customers to tell us how we’re doing.
Ordered awheel for a 2012 Volvo S 60. Got exactly what I wanted and it was a very The Wheel was just as describe lke new.
Thanks
Quick delivery and quality products. I will be using again. Thanks
I purchased rims for a 2008 328i. Matched perfectly and experience was exceptional. Thanks.
I am so happy I found your website! I needed a new wheel for my Volvo XC and the one you guys sent was perfect and looked almost brand new (looks newer than the other 3 on the car). I also saved over $100 compared to another site I found. Thank you much!
Very easy process. Arrived in great condition. Highly recommend Original Wheels to anyone looking for a nice set of alloys. Enjoy.
I purchased a rear wheel for my Mercedes Benz clk 500 which could not be found anywhere and saved over $600 dollars from new and $300 from a so call aftermarket reseller who never came up with a matching wheel. Besides the savings the wheel came well packed and in great condition. If I should hear of anyone looking for a replacement wheel or need another one for myself you will be my first call.
Mike
Mystic Ct.
The customer service is the best I have ever encountered on the internet and is is well supproted by a very knowledgable staff in Gus, Heather & Jr. Originals Wheels has it all; PRICE, PRODUCT AND PROMPTNESS.
Totally satisfied in every way. Thanks
I was in need of a new rim and one for my spare. Most of the places I checked online were a lot higher priced and off line were ridiculous.
I found the rims that matched my vehicle and had them shipped to me for half what retailers wanted for just one rim. They come UPS and was here within 5 days.
If you need rims this is the place.
The only thing I wish is I could have gotten them with the tire pressure sensors attached.
Nice wheels, Shipped quickly, nice value
ordered the wheel, came in the mail wrapped perfectly, went on the SUV perfectly. Good Experience and would buy from them again!
Hey Guys!
Thanks So Much!!…Received the wheels in 3-4 business days..OEM S2000 stock wheels looked brand new in Perfect condition!!…Packaged beautifully!!….Really great Stuff!
Thanks Again!
I’ll Recommend you to all my S2000 Buddies!!
Cheers!
Mike
Original wheels was great, wheels were in great condition and matched perfectly.
I must say that my experience with Original Wheels was superb at best, your staff kept me right on track with the availability of the wheel I was trying to match and with that said the correct item was at my front door. I recommend you guys to anyone looking for quality wheels and when you are in a hurry to receive them this is the place to go. Thanks again.
Very pleasant experience! No hassle, I received my wheel, cleaned, no crash right at my front door. I will recommend them. Very trust honest business!
Good luck!
I had to find a new wheel for my 2001 Volvo XC fast, and I am so glad I came upon this website. Driving on a not-so-fullsize spare is not a good idea when there’s snow on the road. Original Wheels had the very best price for this wheel and shipped it out quickly. The wheel arrived well-packed and was in perfect condition. Recommend? Absolutely!
This was an incredible experience. I got what I needed for a great price with a great shipping rate as well. Recently, I ran off the side of the road and when I came back onto the road, I hit a jagged piece of concrete that was part of the road. It bent my rim up so bad that the tire was thrown out of balance. I called the dealership and they wanted $207.00 for a new wheel. I found this site and I got it for $90.00 with $25.00 shipping. When I received the wheel, it looked brand new. Everything fits and I am fixed now. Thanks for great products, great pricing and great fast service. I will highly recommend this site to everyone I know.
I have nothing but the highest praise for your company, your staff, your integrity, and your helpfulness in my experience with ordering a set of wheels for my 2007 Mercury Grand Marquis. Your staff was most helpful in assuring me that what I ordered is what I would receive. I was able to send digital photos of the wheels I needed and your staff person responed immediately that you had the right wheels.
They arrived in perfect condition a few days before I had expected their arrival. You are to be commended as an American company in the tradition of excellence.
Thanks again for your super service.
God bless,
Rolf A. Buchmann
Very very happy with the original wheels. Great place to shop.
Excellent quality and a quick turn around time!! Thanks Jr
Awesome selection fast delivery and easy to Shop online def will use site again 🙂 awesome!!!!
Great Experience!!! Dealt with Jr., and Jr. was extremely professional and helpful. I have an ’07 Silverado, and a freak accident ruined one of my original GM chromed aluminum 20″ rims. The GM dealership had quoted me $712.00 for a replacement rim, but that the rim had been discontinued. So I goggled Replacement GM chrome rims, and found Original Wheels. Jr. did and excellant job of finding one at one of there other locations, sent me a picture, and gave me an option of accepting what they had classed as a “B” condition rim at a discounted price, or re-chroming the rim at the full price. Either option was almost half of what GM wanted even if they could get it. After viewing the pic., I accepted the rim as is, and couldn’t be happier with the condition, and the time frame at which they got it to me. I give Original Wheels an A+ in every catagory, and have already recommended them to two other people. Thank You Original Wheels, and Jr. for job well done!!!
Wow! Wheels are almost new! I will definitely buy from Original Wheels again.
How could this experience with Original Wheels be any better?
The rims for free…
Customer service was 11 out of 10…Heather is the bomb!Make sure you ask for her.
The quality of finish for 26 year old Toyota turbo rims was second to none…11 out of 10 also!
Shipping and packaging was perfect, could of shipped nitro glycerine in that box safely.
Over all, if you cannot tell by now, and especially for the price, nobody provides what they do, especially for the price….I’ve looked for awhile. NO disappointments!
Excellent experience as promised
Great Experience, you exceeded my expectation for service and prodect.
Thank you
Website easy to use. Shipment arrived timely. Thankfully you had the wheels for my 1999 Explorer which I was having trouble tracking down. I will probably be ordering another 2 from OriginalWheels.com in the future.
Heather was great, she guided me through my purchase and I’m very satisfied. Two “Thumbs Up”.
Exceptional service with quality product. Highly recommend to anyone. Thanks for speedy transaction
Got the wheel I needed for a great price quickly.
I ordered a factory replacement rim for the wife’s car. It came in promptly. The price (including shipping) was the best, and the product I received was exactly what I needed. No hitches from warehouse to doorstep.
5 stars from me.
Awesome customer service, great prices, beautiful wheels! Thank you, Original Wheels!
The service was great and the price was very good compared to the dealer. The wheel looked good and the packing was just as it was described in the video. I was not sure about ordering when I found the site, but this was a very good experience. Thank you for the great phone servicde and quick delivery.
Good product. On time delivery.
Original Wheels Inc ,
I would like to express , great compliments to the customer service rep , Junior . Being a first time customer , he made sure I was fully informed , about the product and personally checked the inventory . I also needed hub caps , and he made that an easy buy , too . His professionalism , courteous manner and friendlines , guarantees that I will have everything GOOD to say about Original Wheels , as a company . Original Wheels , in my opinion , made an excellent choice in hiring this individual . I will definitely recommend this company , for anyone needing these products .
Thanks , Paul Torres.
P.S Your prices are most competitive around !!!!
Quick……..new……ready to go….thanks
I ordered two new wheels for my car as I had bent rims from pot holes. One sent was the wrong wheel but I called and was immediately sent a return postage sticker. I sent the rim back and within the week I had the correct rim. Had them put on the other day and they are working great. Also, they were about half the cost of what the dealer wanted and the dealer wanted my old rims. I was able to scrap the old rims and got about $30 for the metal. Good stuff, Thanks
Neede two replacemnet alloy wheels after my wife decided to successfully impale her Ford Fusion Sport on the curb and gutter! Original Wheels had them in stock and shipped them right away. Now if they had ony had the shipping address correct! But I thru UPS I was able to contact the UPS driver and get them before they were sent back. They look GREAT!
Great customer service and great deals!
Experience was great and received the rim fast. Thanks
I was very please with my experience with Original Wheels. The staff got me exactly what I wanted in a quick and timely manner, and they got my order right the first time. I been driving with my new wheel for a few weeks now, and I must I’m very satisfied with my wheel. Thanks Guys for a job well done. I will recommend Orginal Wheels to anyone who is in search of new wheels or hubcaps.
Thank Again,
S.Webb (A Satisfied Customer)
From the second I opened the boxes I knew I made a good decision ordering from Originalwheels.com. The wheels were very well packaged, and the wheels were freshly painted and looked brand new. Thank you for a smooth and easy transaction!
I ordered a wheel for Original Wheels, but unfortunately it didn’t work. The customer service was great, very friendly. They paid for the return postage and refunded my credit card in a week. I wish the wheel would have worked, as it would have saved me a bunch of money! Thanks Original Wheels! You get thumbs up from me!
I was in a bad situation with a bent wheel and had to turn in my lease in a few days. The dealer was
going to charge me $650 for a new wheel. Original Wheels sold me a beautiful, like new wheel for less than half that. When I unpacked it, I thought it was a brand new wheel. It was such a relief. Don’t bother buying new wheels when you can get like new wheels from Original Wheels. You’ll never pay dealer prices again. Please support Original Wheels, you won’t regret it, guaranteed!
I bought four OEM wheels for my BMW. The web site made it easy. Jr. provided Super Five Star Service! I had the wheels in a few days, the price was right, and no issues. Thank you!
Great experience and customer service
Perfect!! Great customer service, and the wheel was delivered as advertised. Bravo to you all.
Very friendly service and GREAT service. It is very refreshing to do business with people who do what they say.
If and when I need another wheel they will the first and last people I call
The customer service was awesome. They called to confirm that they were sending me the correct type of wheel I had ordered. There were two different “textures” available for my vehicle so they called to identify my wheel type exactly. The wheel arrived in perfect condition, and it was the right one I needed. Kudos to a company that you can trust.
Thanks again! my truck is back to normal after a curb hit in snowy Wisconsin
Jim
You are amazing, everything was perfect, thank you, sincerely.
Happy costumer from Florida